JP Morgan admits to `terrible customer experience’ in response to discrimination allegations
People pass a sign for JPMorgan Chase at it’s headquarters in Manhattan, New York City.
Spencer Platt | Getty ImagesJ.P. Morgan Chase admitted to failures brought to light in a New York Times article last month and said it had taken a series of steps to learn from the episode.
In letters to congressmen and senators who requested information from the bank about allegations in the article, the bank…