BT fined after overcharging EE customers for 118 calls

BT fined after overcharging EE customers for 118 calls

BT faces fine for breaching Ofcom rules about charging for 118 calls

Brean Horne
Thu, 03/12/2020 – 14:57

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British Telecom (BT) has been fined £245,000 after it overcharged thousands of EE’s mobile customers for making calls to 118 directory enquiries services. 

Ofcom, the regulator, introduced a price cap on 118 phone…

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