Care consultant helping ‘positively disrupt’ sector as pandemic brings appetite for change
A care consultant is helping firms in the sector drive transformational change and future-proof their businesses.
Susan Jones, owner of Thoughts Become Things, is working in partnership with private home care providers and franchises to “positively disrupt” the industry.
Susan, from Penrhyn Bay, near Llandudno, says since the pandemic there has been a real appetite to bring a fresh outlook to…