Emergency credit will help keep the lights on this winter

Emergency credit will help keep the lights on this winter

As the unemployment figures rise and the thermometer falls, the energy regulator has announced new rules that will force gas and electricity suppliers to offer more help to customers struggling to pay their energy bills

Coming into force on 15 December, the policy changes will mean extra help for prepayment customers – many of whom are likely to be in what Ofgemdescribed as “vulnerable…

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