Louis Vuitton says it’s the latest shop to be targeted by hackers

Louis Vuitton has said UK customer data has been stolen as it becomes the latest retailer targeted by cyber attackers.

The luxury fashion house said that cyber crooks accessed its computer network on July 2 took information such as names, contact details and purchase history.

No financial data like bank details were accessed, the company said in an email to customers on Friday.

The email added: ‘While we have no evidence that your data has been misused to date, phishing attempts, fraud attempts, or unauthorised use of your information may occur.’

Louis Vuitton, sometimes known as Louis Vuitton Malletier SAS, said it has notified the authorities as well as the Information Commissioner’s Office.

The email added: ‘Given the nature of the data involved, we warmly recommend that you remain vigilant against any unsolicited communications or other suspicious correspondence, including emails, phone calls or text messages.’

The incident is the third attack against LVMH, which owns Louis Vuitton, in recent months.

Cybercriminals broke into the Korean subsidiary of Louis Vuitton last week and stole sensitive files, while another LVMH fashion label, Christian Dior, suffered a hack in May.

The breach follows a wave of cyber attacks in April that paralyzed Marks & Spencer and disrupted operations at Harrods and Co-op.

The ‘highly sophisticated’ attack on M&S caused months of damage, forcing it to suspend click and collect services and online orders.

Some customer data was also snatched during the attack, one that the retailer said was the result of human error.

Hackers gained access to the company’s systems via a third-party supplier by using social engineering tricks, which often involve criminals pretending to be company representatives.

Co-op was forced to press the big red button on its IT systems after hackers attempted to crowbar shopper data like bank details from its back office and call center services.

Harrods, the high-end department store in London, revealed it was also targeted by hackers in May and briefly restricted internet access at its sites.

Four people, including three teenagers, were arrested in connection with the cyber attacks on Wednesday.

Allan Liska, a threat intelligence analyst at Recorded Future, which monitors cyber threats, told Metro that hackers often believe they are ‘untouchable’.

‘They hide behind a cloak of anonymity to blackmail and exploit successful businesses,’ he said.

‘But now we are seeing companies and the authorities fighting back by investing in sophisticated technology and software to stop threats and bring cybercriminals to justice.

‘In 2024, we witnessed an unprecedented global crackdown on ransomware, with over 40 law enforcement operations targeting both ransomware gangs and their support networks.

‘That momentum hasn’t slowed – 2025 has already seen more than 20 coordinated actions worldwide.’

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