Refund rules not clear to passengers; DOT issues proposal

Refund rules not clear to passengers; DOT issues proposal

(NewsNation) — The airline industry is still rebounding after pandemic lockdowns. It’s been far from smooth; some would say downright turbulent.
In fact, the Department of Transportation (DOT) has set in motion stricter regulations that would govern when airlines give customers their money back. But as it stands, the wording isn’t totally clear.
Travelers are currently entitled to a refund if…

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