TSB board lacked common sense before IT meltdown, says report

TSB board lacked common sense before IT meltdown, says report

Image copyright Reuters

The board of TSB has been accused of a lack of “common sense” in the run-up to IT failures that left up to 1.9 million customers without online banking access after a system crash in April 2018.

An independent report into the incident by law firm Slaughter and May blamed both TSB and IT provider Sabis.

Customers were moved on to a new system, but the report said it had…

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