US airline complaints up 270% as travel chaos continues
US airline complaints up 270% as travel chaos continues
(NewsNation) — Consumer complaints against U.S. airlines are climbing as the industry continues to face staffing shortages.
A new report from the U.S. Department of Transportation found that the number of complaints against airlines is up nearly 270% compared to pre-pandemic levels. In June, nearly 30% of complaints were from scheduling issues, and 25% stemmed from refund problems.
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