Computer says go: Taking orders from an AI boss
Computer says go: Taking orders from an AI boss
However, one provider, CallMiner, tells the BBC that because its call centre monitoring system can “analyse 100% of interactions”, human supervisors can use that information “to be better managers”. And staff can be guided “to perform better over time, and deliver more effective outcomes for customers”.
The post Computer says go: Taking orders from an AI boss appeared first on USNewsRank.
