Insurance: Millions of loyal customers ‘overpay on car and home cover’
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Failings in the market for home and car insurance mean consumers are overpaying by about £1.2bn year, the City regulator has concluded.
In an interim report, the Financial Conduct Authority (FCA) estimates some six million consumers pay on average £200 too much on premiums.
Competition was not working and loyal customers were penalised, it said.
FCA action could…