Lloyds pays £2.5bn to deal with final PPI claims
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A surge in complaints about mis-sold payment protection insurance (PPI) weighed on Lloyds’ finances last year.
The UK banking giant posted a 26% drop in pre-tax profits to £4.4bn as it paid out billions of pounds to customers in PPI compensation.
The bill for PPI claims in 2019 would be about £2.5bn, but Lloyds said no further provisions were needed as it had…
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